豐田在recall 前，一直是質量綜合排名第一。Recall 後的影響要幾年後才看得出來。
下面是消費者對所有車的評價：38個項目中豐田15個項目是第一。
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According to a 2003 study in Consumer Reports, one of the most widely read
magazines for auto-buying customers, 15 of the top 38 most reliable models
from any manufacturer over the last seven years were made by Toyota/Lexus.
No other
manufacturer comes close. GM, Mercedes, and BMW have no cars on this list.
Not a single Toyota is on the dreaded vehicles to avoid list, while a
handful of Fords, almost 50 percent of the GMs, and more than 50 percent of
the Chryslers are to be avoided, according to Consumer Reports.

Here are some other statistics from Consumer Reports 2003 annual auto issue:
·In the small car category (Toyota Corolla, Ford Focus/Escort, GM Cavalier,
and Chrysler Neon), Toyota won each of the last three years for overall
reliability, as well as the prior three years, and predicted reliability for
the 2003 model year.
·For family sedans, the Toyota Camry beat out the Ford Taurus, the GM
Malibu, and Dodge Intrepid, winning in the last three years, the three prior
years, and predicted reliability for the 2003 model year.
·More than half of all Toyota used cars are singled out as recommended for
purchase, compared with less than 10 percent of the Fords, 5 percent of the
GMs, and none of the Chryslers.
·Toyota/Lexus has also dominated the J.D. Powers initial quality and long-
term durability rankings for years. Toyota's Lexus was again the #1 most
reliable car, according to the J.D. Powers 2003 quality survey, followed by
Porsche, BMW, and Honda.