的此：inner quality 

差了一下股沟，发觉 inner quality 和中文“素质“几乎万全等效，指的即可以是天生也可以是后天培养的内在素质。可以指身体条件(身体素质)，工作上的敬业态度，以及一个人的整体修养水平等等。中文里有素质教育，英文里更有职工素质管理IQM (for inner quality management)。  比如如下文章摘要：

AN INNER QUALITY APPROACH TO REDUCING STRESS AND IMPROVING PHYSICAL AND EMOTIONAL WELLBEING AT WORK

BOB BARRIOS-CHOPLIN 1, ROLLIN McCRATY 2 *, BRUCE CRYER 2

1US Naval Postgraduate School Dept of Systems Management, Monterey, California, USA 2Institute of HeartMath, Boulder Creek, California, USA

email: ROLLIN McCRATY (rollin@heartmath.org)

^*Correspondence to ROLLIN McCRATY, Institute of HeartMath, 14700 West Park Ave, Boulder Creek, CA 95006, USA. Tel: (408) 338-8727. Fax: (408) 338-1182.

setDOI("ADOI=10.1002/(SICI)1099-1700(199707)13:3<193::AID-SMI744>3.0.CO;2-I")

Keywords

stress • hypertension • heart rate variability • autonomic nervous system • stress management • communication skills • job satisfaction

Abstract

This exploratory field study examined the impact of an Inner Quality Management program (IQM) on a group of Motorola employees. IQM is a training program designed to help people increase productivity through improved health, communication, goal clarity, positive mood and job satisfaction, and through the reduction of tension, burnout, physical symptoms of stress and negative mood. Both psychological and physiological measures were assessed in the 6-month study. The study involved three groups: managers, engineers and factory workers. Results showed that contentment, job satisfaction and communication significantly increased after the training, while tension, anxiety, nervousness and physical symptoms of stress significantly decreased. Blood pressure in hypertensive individuals decreased, and there was a reduction in sympathetic nervous activity. Implications for workplace wellbeing are discussed.© 1997 John Wiley & Sons, Ltd