的此：inner quality 

差了一下股溝，發覺 inner quality 和中文“素質“幾乎萬全等效，指的即可以是天生也可以是後天培養的內在素質。可以指身體條件(身體素質)，工作上的敬業態度，以及一個人的整體修養水平等等。中文裡有素質教育，英文裡更有職工素質管理IQM (for inner quality management)。  比如如下文章摘要：

AN INNER QUALITY APPROACH TO REDUCING STRESS AND IMPROVING PHYSICAL AND EMOTIONAL WELLBEING AT WORK

BOB BARRIOS-CHOPLIN 1, ROLLIN McCRATY 2 *, BRUCE CRYER 2

1US Naval Postgraduate School Dept of Systems Management, Monterey, California, USA 2Institute of HeartMath, Boulder Creek, California, USA

email: ROLLIN McCRATY (rollin@heartmath.org)

^*Correspondence to ROLLIN McCRATY, Institute of HeartMath, 14700 West Park Ave, Boulder Creek, CA 95006, USA. Tel: (408) 338-8727. Fax: (408) 338-1182.

setDOI("ADOI=10.1002/(SICI)1099-1700(199707)13:3<193::AID-SMI744>3.0.CO;2-I")

Keywords

stress • hypertension • heart rate variability • autonomic nervous system • stress management • communication skills • job satisfaction

Abstract

This exploratory field study examined the impact of an Inner Quality Management program (IQM) on a group of Motorola employees. IQM is a training program designed to help people increase productivity through improved health, communication, goal clarity, positive mood and job satisfaction, and through the reduction of tension, burnout, physical symptoms of stress and negative mood. Both psychological and physiological measures were assessed in the 6-month study. The study involved three groups: managers, engineers and factory workers. Results showed that contentment, job satisfaction and communication significantly increased after the training, while tension, anxiety, nervousness and physical symptoms of stress significantly decreased. Blood pressure in hypertensive individuals decreased, and there was a reduction in sympathetic nervous activity. Implications for workplace wellbeing are discussed.© 1997 John Wiley & Sons, Ltd