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万维读者网 > 五 味 斋 > 帖子
典型理工科思维。
送交者: Celery 2006年08月13日11:47:30 于 [五 味 斋] 发送悄悄话


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At its simplest, emotional intelligence encompasses five competencies:

1. Self-awareness: Recognizing your emotions and their effects; knowing your strengths and limitations; and having a strong sense of your capabilities and self-worth.

2. Self-regulation: Managing your moods by keeping disruptive emotions and impulses in check; and channeling your feelings and resources to enhance your performance and productivity.

3. Self-motivation: Knowing how to use your emotions to propel yourself into action toward a desired goal and to persevere despite obstacles and setbacks.

4. Empathy: Your ability to sense others' feelings and perspectives; read and understand the dynamics of relationships; and anticipate, recognize and meet key constituents' needs.

5. Social skills: Your adeptness at inducing desirable responses in others through communication, collaboration, influence and relationship-building.

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http://www.cnn.com/2005/US/Careers/01/13/emotions/

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