你提供的原文中：
...apologizes personally to you, the Chinese people, and all of our customers who received the toys...

應該理解成：
1. apologizes personally to you, the Chinese people.
2. and apologizes personally to you, all of our customers who received the toys.

而不是：
apologizes personally to you, the Chinese people who received the toys, and to you, all the other customers who received the toys.

而這正是你所理解的。 若那樣則成了：
apologizes personally to you, the Chinese people who received the toys and all of our customers who received the toys.

那樣理解的話,有明顯的邏輯錯誤。 因為 all of our customers who received the toys 已經包括了the Chinese people who received the toys.

此外，要是理解成你所理解的, 則要去掉原句中的逗號, 成了：
apologizes personally to you, the Chinese people and all of our customers who received the toys.

邏輯錯誤就非常明顯。所以我先客氣地說你可能看走眼了。

既然你非堅持你的錯誤理解，那我得再分析一下你的智力問題。見下貼。