你提供的原文中：
...apologizes personally to you, the Chinese people, and all of our customers who received the toys...

应该理解成：
1. apologizes personally to you, the Chinese people.
2. and apologizes personally to you, all of our customers who received the toys.

而不是：
apologizes personally to you, the Chinese people who received the toys, and to you, all the other customers who received the toys.

而这正是你所理解的。 若那样则成了：
apologizes personally to you, the Chinese people who received the toys and all of our customers who received the toys.

那样理解的话,有明显的逻辑错误。 因为 all of our customers who received the toys 已经包括了the Chinese people who received the toys.

此外，要是理解成你所理解的, 则要去掉原句中的逗号, 成了：
apologizes personally to you, the Chinese people and all of our customers who received the toys.

逻辑错误就非常明显。所以我先客气地说你可能看走眼了。

既然你非坚持你的错误理解，那我得再分析一下你的智力问题。见下贴。